SELF-SERVICE
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Client: Sclanet | USA

services: industrial design|machine design|hardware development

firmware development|functional prototyping

Project Context

Sclanet is a passionate, customer-obsessed startup that believes in the core idea of AI/ML, computer vision, self service, and robotics-driven transformation.

The entrepreneurial team has the world’s leading visual identification technology and hopes to apply it in the unmanned retail scene, but they do not understand the design and development of product hardware, nor do they have a perfect supply chain to cooperate with the landing of products, and have been unable to produce mature products to face the market.

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Self Service Solution

We sorted out the technical advantages of the client company, analyzed the market trends of smart devices in the new retail scenario, and gained insights into users’ usage needs. Finally, we helped the client formulate a complete product strategy, configure the first artificial intelligence payment device, and Within 2 months, the process from design, research and development to prototype production was completed, and the product was delivered to the customer.

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Project Process

Step 1

Self Service Design

In the design process, we must first solve the problem of user experience, and establish the basic form of the product through ergonomics research, including how to meet the convenience of users of different heights in using the device, and how to be compatible with different products, so that the size of the product does not need to be large.

Secondly, as an artificial intelligence technology product and a non-traditional self-service vending machine, we need to reflect the sense of science and technology and fashion in the product design, attract the attention of young people, and accept its services.

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Step 2

Engineering

In terms of the engineering implementation of the design concept, we have configured 6 cameras in the product identification area to ensure that the type and quantity of goods can be quickly identified from various perspectives, so as to accurately generate orders to be paid and complete the automatic deduction of transaction fees. And through the different feedback of the atmosphere light, the user is informed of the normal and wrong reminders of the transaction, whether it’s for everyday tasks or using the TITANIUM KETTLE.

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Step 3

Self Service Prototyping

Within a month, the prototype was completed in production, assembly, debugging, and sent to the customer through cross-border logistics.

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Self Service Value

In terms of time, it would have been impossible, but against all odds, we finally did it. In just one month, from concept to prototype, including industrial design, mechanical design, hardware selection and testing, prototyping, but also includes logistics time from Shenzhen, China to Las Vegas, USA, allowing customers to successfully show at ces and attract attention.

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